FEMA updates shelter locator texting feature

Summary:

FEMA has updated a texting feature that allows the public to access shelter addresses when they need it most. Users can text “shelter” and their ZIP code to 43362 to get a list of nearby shelter locations. This effort is made possible through collaboration with the American Red Cross. FEMA’s old text feature only showed shelters within the requested ZIP code. This new feature uses Geographic Information System (GIS) capabilities to give users shelter addresses within 200 miles of their ZIP code. The texting feature is available across all 50 states and U.S. territories. In phones with a standard map feature, users will be able to click on the shelter address inside the text message and view directions. The text can be easily shared with friends and family so they know where the user is going or where they themselves can take shelter. FEMA does not run shelters and shelters identified through the text feature are pulled from data managed by the American Red Cross. This is a resource that can be used during a disaster to supplement any immediate instructions of state and local officials, who may be able to point survivors to additional shelters and resources not included in the text feature.

Additional Discussion:

Link:

• https://www.disasterassistance.gov/information/immediate-needs/emergency-shelter